We are more than happy to send a replacement or money back if a particular item doesn’t fulfil your expectations. Given item has to be returned within 7 working days in a brand new condition. Please send us a short email or a message stating why the item doesnt fit to help us continuesly improve the service. You will also be asked to cover the shipping cost associated with the refund. Please send us an email to email@example.com with your order number together with a reason for exchange and we are here for you to help out.